Terms of service

Terms of Service

Last updated: March 1, 2026

This website is operated by Zagwe. Throughout the site, the terms “we,” “us,” and “our” refer to Zagwe. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service.

Please read these Terms carefully before accessing or using our website.

Use of Our Services

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our Services.

Product Information

All pieces are handmade and produced in limited quantities. We make every effort to display product colors, textures, and details as accurately as possible; however, variations may occur due to lighting, screen settings, or the nature of textile production.

We reserve the right to modify or discontinue products at any time without notice.

Pricing and Payments

All prices are listed in U.S. dollars. We reserve the right to change pricing at any time without notice.

Payment must be received in full before an order is processed and shipped.

Order Refusal

We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases involving suspected fraud, inaccurate pricing, or violations of these Terms.

Shipping and Delivery

Shipping timelines are estimates and may vary. Zagwe is not responsible for delays caused by shipping carriers or circumstances outside our control.

Returns and Refunds

All sales are final. We do not offer refunds or exchanges. Please refer to our Refund Policy for additional details.

Intellectual Property

All content on this site, including images, text, branding, and designs, is the property of Zagwe and may not be used, reproduced, or distributed without written permission.